Frequently Asked Questions

General Information

What is the purpose of Next Life PC's?

We specialize in budget-friendly gaming PCs built from a mix of preowned, used, and refurbished parts. Our mission is to provide high-performance gaming experiences without the high price tag. Each build is thoroughly tested to ensure reliability and performance.

What types of gaming PCs do you sell?

We hope to offer a range of gaming PCs designed to fit every budget and gaming need. Our selection will include:

  • Budget Gaming PCs: Affordable systems perfect for casual gaming and everyday use.
  • Mid-Range Gaming PCs: Balanced performance for popular titles at high settings.
  • High-End Gaming PCs: Top-tier performance for AAA games and competitive eSports.
  • Custom Builds: Tailored PCs built to your specific requirements.

All our PCs are assembled from preowned, used, or refurbished parts that are thoroughly tested for performance and reliability.

Are the PCs new or refurbished?

Our PCs are assembled using a combination of new, preowned, used, and refurbished components. Every part undergoes rigorous stress-testing to guarantee performance and reliability, ensuring you get the best value for your money.

Can I upgrade the components in the future?

Absolutely! Our builds are designed with future upgrades in mind. You can easily upgrade the RAM, storage, or GPU to keep your system up-to-date with the latest games and software.

Why are your PCs more affordable than others?

By utilizing a mixture of new, preowned and refurbished components we keep costs down while maintaining high-quality standards. This approach also allows us to offer powerful gaming systems at a fraction of the price compared to brand-new builds, making high-performance gaming accessible to everyone.

Are your refurbished parts reliable?

Yes, our refurbished parts are highly reliable. Each component is rigorously tested and thoroughly stress-tested to ensure optimal performance and stability. We take great care in selecting and refurbishing parts to meet our high standards, ensuring they function like new. By doing so, we provide powerful and budget-friendly gaming PCs that are both dependable and durable.

Where are you located?

We operate online and ship exclusively within the United Kingdom. If you have any questions, feel free to contact us through our website.

How can I contact you for more information?

You can reach us through our Contact Page.

Ordering & Payments

How can I place an order?

Simply browse our collection, add your preferred gaming PC to the cart, and proceed to checkout. We’ve made the process quick and easy, so you can get your new system without any hassle.

What payment methods do you accept?

We accept multiple payment methods including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Shopify Payments

Do you offer financing or installment plans?

At the moment, we don’t offer financing options directly through our store. However, PayPal Credit may be available at checkout, allowing you to pay over time.

Can I cancel or modify my order?

Yes, orders can be canceled or modified within 24 hours of purchase. Please contact us as soon as possible if you need to make any changes.

Shipping & Delivery

How much does shipping cost?

Shipping costs vary depending on the total value of your order, as the shipping insurance fee is directly related to the price of the PC purchased. We use Tracked & Signed For Delivery with an estimated delivery time of 3-7 days.

The cost of shipping increases as the value of your order rises, ensuring that your purchase is fully insured during transit. This guarantees peace of mind and reliable delivery for all our gaming PCs.

If you have any questions about shipping costs or need additional information, feel free to contact us.

Do you offer international shipping?

Currently, we only ship within the United Kingdom. We are working on expanding our shipping options in the near future.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Once shipped, you can expect your PC to arrive within 48 hours using our tracked delivery service.

How can I track my order?

You’ll receive a tracking number once your order is shipped. Use this to track your package in real-time via our couriers website.

What happens if my PC is damaged during shipping?

We ensure all items are securely packaged and have a chosen a courier that is known for handling parcels carefully, but in the case of your PC arriving damaged. Please do not worry and contact me immediately. The delivery fee you payed at the time of purchase has you covered and we will take care of the insurance claim process for you to ensure your refund.

Refunds & Returns

What is your return policy?

All sales are final and returns are not accepted. Support is available within 72 hours of purchase. Please reach out to our dedicated team of professionals for more details.

Do you offer exchanges?

Exchanges are available for defective or damaged items. If you need to exchange an item, contact us within 72 hours of receiving your order.

Technical Support & Setup

Do you offer technical support after purchase?

Yes! We provide technical support for all our customers. If you face any issues, simply reach out to us for troubleshooting assistance.

Is Windows pre-installed on the PCs?

Yes, all our gaming PCs come with Windows 11 Pro pre-installed and a freshly activated license, so you can start gaming right out of the box.

Will I receive setup instructions?

Each purchase includes a detailed setup guide. We also provide online support to assist with any installation questions.

What should I do if I encounter an issue with my PC?

First, check the setup guide and our troubleshooting tips. If the issue persists, contact us, and our support team will assist you promptly.

Customization & Upgrades

Can I customize my gaming PC before purchasing?

Currently, we sell pre-built configurations. However, we frequently update our inventory with new builds to cater to different gaming needs.

Can I upgrade the PC in the future?

Yes, our gaming PCs are built with upgradability in mind. You can easily upgrade the RAM, storage, GPU, or other components as needed.

Do you provide upgrade services?

While we don’t offer upgrade services at the moment, we’re happy to guide you through the process and provide recommendations for compatible parts.

Community & Social Media

Do you have social media channels?

Yes! You can find us on:

  • YouTube
  • TikTok
  • Instagram

Can I see customer reviews or testimonials?

We’re proud of our community! You can find customer reviews on our product pages and social media platforms.